Need help?
We're here to support you. Below are answers to the most common questions — and if you can't find what you need, write to us and a real person will reply.
Contact support
By email: contact@sanedni.com
We usually reply within 48 business hours.
Frequently asked questions
Is the app really free for families?
Yes, Sanedni is 100% free for families. You can search, view profiles and contact specialists at no cost.
How are specialists verified?
Every professional goes through validation by our team: diploma, accreditation and a confirmation interview. Only verified profiles are visible.
How do I log in?
With your email address: you receive a one-time code by email. You can also log in with your Google account. No password to remember.
Is my data confidential?
Your information stays strictly confidential. Your phone number is optional and only shared with specialists if you choose to add it.
I'm a professional — how do I join Sanedni?
Sign up from the pro space with your email. Our team then contacts you to confirm your profile and support you.
Privacy & terms
Your data and your children's matters. See our privacy policy and our terms of use.